FAQ's and Returns Policy
Where can I find your size charts?
We have size charts on each of our product pages. Located above the 'add to cart' button.
Do you deliver outside the UK?
We deliver to both the UK and Ireland. All products are delivered by Royal Mail. We also offer a local delivery option at checkout (within 5 miles of Castlewellan BT31).
How long does it take for an order to get dispatched?
We aim to dispatch all orders the next working day, but at busier times it may be 2 working days.
Do you offer free delivery?
We offer free delivery on all orders over £40.00. If you live local to where we're based we also offer a free local delivery option at checkout (within 5 miles of Castlewellan BT31).
Can your prices be displayed in different currencies?
Yes the price of all our products can be display in either UK Pound, Euro, US Dollar. We have a currency change feature located at the bottom left corner of our homepage.
What is your returns policy?
You can return any product you receive from Mourne Way Apparel within 30 days of placing your order, as long as the item is unused and unwashed. We recommend using a trackable service to return products to ensure delivery. If 30 days have gone by since you placed your order, unfortunately we can’t offer you a refund.
To return an item please send us an email to firstname.lastname@example.org. We'll then provide you with the address to return your item to. You will be responsible for paying for your own postage costs for returning your item. Postage costs are non-refundable.
Once your return is received and inspected, we will send you an email to notify you that we've received your returned item. We'll also notify you of your refund. A credit will automatically be applied to your credit/debit card or original method of payment, within a certain amount of days.
I'd like to exchange the product I ordered, what can I do?
You can exchange any product you receive from Mourne Way Apparel for another size or colour within 30 days of placing your order. If you need to exchange it send us an email to email@example.com. We'll then provide you with the address to return your item to.
If we're sold out of the item you require we will provide you with a refund. Once your return is received and inspected, we will send you an email to notify you of your refund.
Loved the colour and quality, excellent customer service & quick delivery thanks
I got the teal women’s cowl neck running hoodie. I was blown away by the quality, the comfort and how it washed. That I immediately ordered the raspberry too. I totally recommend. Great customer service too, super fast delivery. I would highly recommend.
Love the colour, love the fit (true to size), great quality, very comfy and great for layering. The reflective strips on the hood are a handy feature. Have been living in this top since it arrived. Delivery was very speedy too!
I ordered a few things from Mourne Way Apparel, totally amazed at the quality of the material and the way they wash. I got 2 of the Men’s Classic Running Tee, they are perfect fit, brilliant quality. I also got 2 women’s cowl neck long sleeve. They wash so well, the material is so soft, feels so expensive. Customer Service from this Company is outstanding! I would definitely recommend.
Absolutely love it, love the colour (teal) very comfortable. The cowl neck feature is very practical. Lots of people have passed comment on it, another great buy from Mourne Way Apparel!!!
Nitesafe Running Top
Back and forth on social media, I purchased because of their content! Asked a few questions before ordering and had a very speedy delivery! Great products too!
This is a great garment made of good quality material with nice reflective areas.
It is a thick material but I barely felt like I had anything on and it maintains a good body temperature throughout the run.
Love it it’s just perfect
Bought this for my hubby as part of Xmas present. Very happy with quality and sizing. Won’t be my last order, love all the new products coming soon.
Great service and great quality product, thank you.
Top quality again, as per my other purchases. Also, perfect for us introverts as there is still some visibility through it, even when pulled up to completely cover your face.
Bought this in the coral colour and have had loads of lovely comments about it. Good fit and very cosy will gets lots of wear from it. Very happy customer.
Beautiful cozy fleece, really good quality. And lovely fit.
My son picked the carabiner mug as a gift for his teacher at the end of the year as she enjoys spending time in the Mournes. It arrived very quickly with a lovely note. Quality is really great and we might have to buy some for ourselves now after seeing how fab they are.